Southeast Industrial Equipment has a company wide parts fill rate of 96%.
At SIE we like to think of our parts fill rate as a “stock fill rate” due to the limitless array of equipment we are capable of servicing. Our service vans are stocked based on the customers’ need, as well as, what the market dictates. Our centralized parts department, based out of our Charlotte, NC branch allows for consistent analysis of parts fill rates by service van and work orders, supporting SIE to maintain a 96% parts fill rate. The success of our road service assignments are largely due to the technicians having the right part stocked to complete repairs, right when our customers need it.