Customer Survey

We pride ourselves on providing our customers with the highest level of customer service. If you made a purchase, had service work performed, or bought parts and accessories from us, we want to hear what you think. To view what others have to say about us, visit the Testimonial page.

Please fill out the customer satisfaction survey below and let us know how we’re doing.

Customer Service Survey

What equipment have you purchased from Southeast Industrial Equipment in the past? (Check all that apply.)
- Toyota Forklifts
- Advance Floor Cleaning Equipment
- Genie Aerial Lifts
- Capacity Yard Spotters
- Cushman Utility Vehicles
- Columbia Par Car
- Other
If Other, what type of equipment?
How likely are you to purchase any of our products again?
Extremely likely Very likely Somewhat likely Not so likely Not at all likely
Were you satisfied with the delivery experience provided by Southeast Industrial Equipment?
Extremely satisfied Somewhat satisfied Neither satisfied or dissatisfied Somewhat dissatisfied Extremely dissatisfied
If you were somewhat or extremely dissatisfied with the equipment delivery experience you received when working with Southeast Industrial Equipment, please explain what could have been done to better serve you.
How likely are you to use our Service Department for your Planned or Full Maintenance provider?
Extremely likely Very likely Somewhat likely Not so likely Not at all likely
If you were not so likely or not at all likely to use our Service Department, please explain why you would not choose Southeast Industrial Equipment for your service provider.
How likely are you to use our Parts Department for your regular or emergency parts provider?
Extremely likely Very likely Somewhat likely Not so likely Not at all likely
If you were not so likely or not at all likely to use our Parts Department, please explain why you would not choose Southeast Industrial Equipment for your parts provider.
How likely are you to purchase Safety and Warehouse Products from Southeast Industrial Equipment?
Extremely likely Very likely Somewhat likely Not so likely I did not know you offered Safety and Warehouse Products.
Did you know we offered Fleet Management and Reporting?
Overall, are you satisfied with the customer service you receive when working with Southeast Industrial Equipment?
Extremely satisfied Somewhat satisfied Neither satisfied or dissatisfied Somewhat dissatisfied Extremely dissatisfied
If you were Somewhat or Extremely Dissatisfied with the level of customer service you received when working with Southeast Industrial Equipment, please explain what could have been done to better serve you.
Overall, would you recommend Southeast Industrial Equipment as a company to do business with?
Demographic Questions
Have you done business with Southeast Industrial Equipment in the past 90 days?
What is the name of your company?*
What is your name?*
First Last
What is your e-mail address?*
Comments, Questions, or Concerns?
May we use your survey as a testimonial?
Name
This field is for validation purposes and should be left unchanged.

Southeast Industrial Equipment Inc.

Customer Survey

Customer Service Survey

Demographic Questions

Type

Make

Model

Serial

Category

Price Range

Capacity