During the Toyota Materials Handling, U.S.A. (TMHU) Annual Dealer Meeting Toyota recognizes the top dealerships in the North American Market with elite awards for their accomplishments from the year before.
In order to obtain Service Excellence a dealership must excel in PM completion, Toyota Service Market Share, Customer Satisfaction, and Training. SIE was recognized for Service Excellence in 2018.
For Parts Excellence a dealership must excel in Parts Inventory Management, Parts Sales, Training, Parts Market Share, and Customer Satisfaction. SIE was recognized for Parts Excellence in 2018.
Sales Excellence is obtained by a dealership for excelling in the areas of Sales Market Share, Sales Coverage, Training, and customer satisfaction. Sales Elite is given to the top dealers in Volume of Toyota forklift. SIE was recognized as a Sales Elite recipient in 2018.
Finally, Toyota’s President’s Award is only given to the dealerships that excel in ALL areas of the business and meet the top % of their markets. SIE was recognized as a President’s Award winner for 2018!